Emergency IT

Need urgent IT support? We're on it.

Something down? Suspected breach? Tell us what has happened so our UK technical team can assess the issue.

Urgent support
info@ngtelecom.co.uk
Response
Priority triage
Coverage
UK Wide

We can help with

Common emergencies we resolve

  • Ransomware or suspected breach
  • Total email or Microsoft 365 outage
  • Server or network completely down
  • Site-wide Wi-Fi failure
  • Compromised user or admin account
  • Backup or restore emergency
If you suspect a breach
  1. Do not power-off servers unless instructed.
  2. Disconnect affected devices from the network.
  3. Do not pay any ransom demand.
  4. Contact our team with the details so we can assess the next steps.
Email the support team