Services /Extended Detection and Response (XDR)

Extended Detection and Response (XDR)

Correlated detection across endpoints, identity, email and cloud workloads.

Overview

What we deliver

XDR extends endpoint detection with signals from Microsoft 365, identity, email and network so related events become a single incident. One timeline, one investigation, one set of response actions across your whole estate.

  • Cross-layer correlation (endpoint, email, identity, cloud)
  • Microsoft 365 and Entra ID signal ingestion
  • Unified incident timeline
  • Automated response playbooks
  • Threat intelligence enrichment
  • Integrated backup and recovery actions
Cross-layer threat correlation dashboards
Problems we solve
  • Security signals scattered across separate tools
  • Email and identity attacks invisible to endpoint tooling
  • Duplicate alerts for the same incident
  • No single timeline to work from

Outcomes

What you can expect

Fewer, higher-quality incidents

Attacks caught across the kill chain

Less tool sprawl to manage

At a glance

Extended Detection and Response (XDR) explained

Detect, respond and recover stages of NG TELECOM managed security

How NG TELECOM detects, responds to and recovers from an attack.

In depth

How the service works

Correlation across every layer, not just the endpoint

XDR ingests signals from endpoints, identity, Microsoft 365, email, collaboration apps and network, then correlates related events into a single incident with one timeline. A phishing email, the credential use that followed it and the process that ran on the laptop stop being three unrelated alerts in three tools and become one story with one response.

Extending Microsoft 365 protection

Most attacks on UK SMEs now start in the Microsoft cloud. XDR pulls mailbox, Entra ID sign-in and collaboration telemetry into the same detection engine as the endpoint data, so mailbox rule creation, impossible-travel sign-ins and suspicious sharing surface next to the endpoint activity they relate to.

Response and recovery in the same platform

Because detection, backup and disaster recovery sit on one platform, a response action can go beyond containment: isolate the workload, revoke the session, remediate the persistence, then restore the affected data and, if needed, fail the workload over to a recovery server.

Less tool sprawl, lower cost

Consolidating endpoint protection, EDR/XDR, backup, DR and management into one platform removes several overlapping subscriptions and — more importantly — removes the integration gaps where incidents hide.

FAQs

Common questions

Is XDR worth it for a 40-person business?

Where Microsoft 365 is central to how you work, yes — the identity and email correlation catches the attacks endpoint-only tooling misses.

What data sources are included?

Endpoint, identity and Entra ID, Microsoft 365 mail and collaboration, email security and network telemetry.

Can XDR run on top of what we already have?

Yes. We assess your existing tooling first and integrate rather than replace where it makes financial sense.

Who investigates the incidents?

You can, from the interpreted incident view — or NG TELECOM can, through our MDR service.

Book an XDR Assessment

A 30-minute review of your IT, security and cloud setup, with clear recommendations. No obligation.